Terms of service

Terms of Service – SanazVenture

Welcome to SanazVenture (“SanazVenture,” “we,” “us,” or “our”).
By accessing our website or purchasing any products or services from us, you agree to these Terms of Service (“Terms”). Please read them carefully before using our site.

These Terms apply to all visitors, customers, vendors, merchants, and contributors interacting with our website.

1. General Conditions

By using our website and services, you agree:

  • Not to violate any applicable laws in your jurisdiction

  • Not to misuse our products or services

  • To use the site responsibly and lawfully

We reserve the right to refuse service to anyone, at any time, for any reason.

Content you submit—including photos or artwork for custom products—may be transferred over networks in an unencrypted format. However, payment information is always encrypted and handled securely.

2. Online Store Terms

Our online store is hosted on Shopify, which provides the secure e-commerce platform supporting our website.

To place an order:

  • You must be of legal age in your state, province, or country

  • You must provide accurate and truthful account, contact, and payment details

3. Products & Services

Custom Products

All personalized items—including custom magnets, prints, and photo-based products—are final sale and non-refundable due to their made-to-order nature.

We reserve the right to limit product quantities, restrict sales by region, or discontinue products without notice.

4. Pricing & Billing

  • All prices are listed in CAD

  • Prices may change at any time without notice

  • You agree to provide current and accurate billing and shipping details for all orders

5. Shipping & Lead Times

Shipping timelines vary based on the product type.

Customers are responsible for supplying accurate addresses. SanazVenture is not responsible for lost orders due to incorrect shipping information.

6. Returns & Refunds

Please review our full Refund & Return Policy for eligibility details.

Products that cannot be returned include:

  • Custom and personalized items

  • Digital gift cards

7. Accuracy of Product Information

We strive to ensure all product descriptions, images, and specifications are accurate. However:

  • Slight variations may occur with handmade or custom products

  • We are not responsible for typographical errors or omissions

  • We may update product information without prior notice

8. User Content

By uploading photos, artwork, or any content for custom products, you confirm:

  • You own or have the legal right to use the content

  • Your content does not infringe on copyrights or trademarks

  • Your content does not include offensive or prohibited material

We reserve the right to refuse orders containing content that violates these conditions.

9. Updates to These Terms

SanazVenture may update or modify these Terms of Service at any time.
Updates will be posted on this page, and your continued use of the site constitutes acceptance of any changes.